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Public Policies

Public Policies
Access to Library Materials
Access to Library Materials

Approved by:

Board of Trustees

Date:

01/27/98

Revised Date:

01/24/12

No public areas of the library are restricted to particular age groups for browsing and selecting materials. All library materials and equipment are provided on open shelves and through open display access. Authority for selection of appropriate information and reading materials resides with the individual and with the parent or legal guardian in guiding the selection of appropriate materials for children. Library staff members may make recommendations to subject and content of material; staff members may not make a judgment as to what is suitable for each individual.

Hall County Library System personnel will make every effort to assist all patrons in a fair and equitable manner. All procedures and policieswill be applied equitably to all patrons for the safety and security of library patrons, library personnel, and library resources and in order to provide best quality of library service possible. No individual or group, including library personnel, shall be entitled to special consideration or privileges other than those afforded to all other library patrons.
Audiovisual Equipment
B. Audiovisual Equipment

Approved by:
Board of Trustees

Date:
01/27/98
 
Revised Date:
10/28/03
07/25/06

Public access equipment is available on a first-come, first-served basis. Use of such library equipment as computers, microform machines, typewriters, projectors, and DVD players is limited by the number of available stations in the library. It is sometimes necessary to impose time limits on equipment users when others are waiting on their use.

Public access equipment does not circulate to individuals. Equipment may be used by individuals at each branch with appropriate care, use, and training. Authorized officials from community educational institutions, civic groups and organizations, and clubs may request use of such equipment. A statement accepting responsibility for the equipment will be filed in the library with the signature of the official assuring appropriate use and care and the return of the equipment.
Basic Library Services and User Fee Services
Basic Library Services and User Fee Services

Approved by:
Board of Trustees

Date:
01/27/98
 
Revised Date:
07/25/06


The library system provides a full range of basic library services at no direct cost to the public. These services include access to materials and equipment, access to the Internet, reference assistance and service in person, over the phone, through e-mail or regular mail. Basic interlibrary loan service of materials (postage, search fees, etc.), circulation of items to registered borrowers is free, as is children’s programming, bibliographic and computer instruction, and outreach service.

The library system offers supplemental library services through user fees that are charged to cover the cost of those services. These include charges for copying and such interlibrary loan costs as fees assessed by lenders not in our interlibrary loan network.
Book Hold Requests - PINES
Book Hold Requests -- PINES

Approved by:
Board of Trustees

Date:
01/27/98

Revised Date:
10/23/01    
01/23/07
01/24/12

The library system maintains a record of books and other materials requested by patrons. A patron may request that his/her name be placed on a list to receive a particular item (holds). Holds placed by Hall County Library System patrons for Hall County Library System materials will be honored in the order that they are entered into the queue. Holds placed by Hall County Library System patrons for items that belong to a library outside of the Hall County Library System, but within the PINES system will be honored in the order entered, unless local patrons are on the list. Items on hold may not be renewed if other patrons are on the list. Patrons may not have more than 50 holds placed at any one time. Holds remain available for pick up for seven days.
Children Left in Library
Circulation Borrowing Periods and Limitations - PINES
Circulation Borrowing Periods and Limitations -- PINES

Approved by:
Board of Trustees

Date:
01/27/98
 
Revised Date:

10/23/01
10/28/03


Books and audiovisual materials within the Hall County Library System's general circulating collection circulate for 14 days and may be renewed twice if no holds have been placed on the materials. The Hall County Library System enforces a limit of 50 items per card on each library account. Other library systems within PINES may circulate materials for different periods. When borrowing items from other PINES libraries please inquire about due dates.
Confidentiality of Library Patron Records

Confidentiality of Library Patron Records

Approved by:
Board of Trustees

Date:

01/27/98

 

Revised Date:

01/24/12


Library personnel shall not discuss or release any records pertaining to the identity, address, telephone number, library use or reading habits of any library patron in response to telephone or patron requests.

Circulation records and similar records of a library which identify the user of library materials or use of computers shall not be public records but shall be confidential and may not be disclosed except under the conditions established under Georgia Law, Code 24-9-46 or the Federal Homeland Security Act of 2002.

Library circulation records may be used by library personnel in the ordinary course of library business.

Library records may be disclosed upon the written consent of the user of the library materials or the user’s parents or guardian if the user is a minor or ward.

The library director and other library personnel shall not allow such records to be made available to any agency of state, federal, or local government except pursuant to such process, order, or subpoena as may be authorized under the authority of, and pursuant to federal, state, or local law relating to civil, criminal, or administrative discovery procedures or legislative investigative power.

The library director or assistant director may turn over to appropriate local, state or federal authorities upon written request pictures caught on library security cameras without process of court order. In the course of a criminal investigation library staff is free to identify patrons they recognize by name and speak to appropriate law enforcement authorities regarding their knowledge of library activity while individuals are using the library but may not refer to library records unless authorized by the library director.
Corporate Library Card - PINES
Corporate Library Card -- PINES

Approved by:
Board of Trustees

Date:
01/27/98
 
Revised Date:

10/23/01
07/25/06


This policy is no longer in effect.
Damage to Patron Equipment

Damage to Patron Equipment

Approved by:
Board of Trustees

Date:

03/26/2013

 

Revised Date:


Use of library computer equipment is at a patron’s own risk. The library system is not responsible for any damage to personal computer disks or jump drives while using library computers. The library system is not responsible for damage to home computers or laptops, or to personal audio or video players following use of library materials.
Exhibits and Public Information Notices

Exhibits and Public Information Notices

Approved by:
Board of Trustees

Date:

01/27/98

 

Revised Date:

  02/24/09

01/24/12

5/24/21


The Hall County Library System may make space available for art, crafts and other displays which are determined to be of interest or concern to the public or related to library service, operation, and resources. Exhibits and displays are developed and supervised by library personnel. Assistance from the public may be sought in developing exhibits and displays. 

Equal opportunity to exhibit is extended to all Hall County residents. Art and crafts exhibits will be considered in regard to artistic expression, subject, style, medium, intended audience, community relevance, genre, and ease of installation. A community standard may be applied due to the diverse age range served by the Library.

Artists will be selected at the discretion of the Gallery Committee with final approval from library administration. Artists under the age of 18 must have an adult or organizational sponsor for their exhibit. Selections will be made regardless of the beliefs or affiliations of those applying. Selections may be based on current programs, community events, special themes, or other considerations of the library’s operation.

A library staff member will represent the Gallery Committee when working with the exhibitor regarding announcements, press releases, publicity, and promotions. Library administration must review all publicity before it is released.

Artists may be requested to submit print or digital photographs or examples of their work to the Gallery Committee. The resulting exhibit will consist of the artist’s original work and be representative of the items accepted by the Committee. If prints of the artist’s work are included they should be labeled as such. Reproductions or copies of masters or of widely circulated photographs or prints are not acceptable. The Gallery Committee and the Library Director reserve the right to excuse pieces from display they may deem inappropriate.

Exhibits and displays are subject to space availability, library schedule of activities, appropriate security, staff time, and appropriate display equipment. The library will not display commercial

products or items for sale by individuals or by organizations not directly associated with the library system. The library’s need for exhibit space takes precedence over public requests to use Gallery space. The library may cancel without notice the use of Gallery space should the Director determine the space is needed for library purposes.

Individuals or groups wishing to suggest or request exhibit or display space should complete the exhibit request form available online or at the circulation desk in each branch. This signed application and a list of items to be displayed must be submitted prior to the set-up of the exhibit.

The artist will coordinate with the Branch Manager or Gallery Committee in placing the artwork. Placement must be completed by the date assigned and at least 24 hours prior to a planned opening. The exhibit time shall not exceed 60 days. Exhibits must conform to the designated space and be securely affixed to display surfaces. Artwork must be appropriately framed with hardware for hanging. No tape, labels, tacks, or adhesives may be used on walls.

 All exhibits must be set up and removed on the assigned dates. Should an artist wish to remove artwork before the allotted time they must make arrangements with the library staff contact. Library staff is not responsible for damage to or proper storage of exhibited items if library staff is required to dismantle a display because the exhibitor has not removed it on time.

Prices may not be affixed directly to items. The artist(s) should provide an information sheet to library staff to be distributed upon request which will include their name, contact information, descriptions of the works, and price. Any sales transactions inside the library will be between the Friends of the Hall County Library and the artist and will follow the Friends standard agreement for their Shoppes. A sold item shall not be removed from the display before the exhibit’s closing date unless an acceptable replacement is provided.

The library system is not obligated to provide the general public announcement and advertisement space. Public information notices will be displayed by library personnel. Size and format of the notices may be limited to those that can be reasonably accommodated by library display areas. These may include announcements of government services, non-profit agencies, and other non-commercial, non-profit, non-political groups and civic organizations. All other announcements are prohibited.

Hall County Library System

127 Main Street NW Gainesville Ga ● 770-532-3311

Agreement to Exhibit

Name of Organization:_______________________________________________________

Name ofApplicant:__________________________________________________________

Address:_______________________________________________________________

______________________________________________________________________

Phone Number _________________________________________________________

Dates Requested:_______________________________2nd choice:_____________________

Description of Exhibit:_________________________________________________________

______________________________________________________________________

_____________________________________________________________________

I, the undersigned, acting as ¨ an individual or ¨ an agent of the named organization, have read the Library Art Gallery Exhibit Policy and agree to follow its rules. If items placed on exhibit are for sale I agree to follow the rules of the Friends of the Hall County library System or their designate.

Furthermore, I understand that:

  • exhibit dates will be assigned subject to availability and library programming;
  • the exhibitor is responsible for the installation and dismantling of display items as scheduled, and will furnish approved hardware for hanging art and approved labels for items;
  • if library staff is forced to dismantle a display because the exhibitor has not removed it on time, the Library is not responsible for damage to, or proper storage of, exhibited items;
  • sales transactions within the Library will be the responsibility of the Friends of the Hall County Library System or its designated representative;
  • The Library has my permission to use biographical information I have provided and photographs of my artwork in promoting the exhibit.

Signature:__________________________________________Date:______________

For Library Use Only—Reason for Approving or Not Approving Exhibit

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

Date:_______________________

Signature of Gallery Committee member or Library Director

Exhibition Dates:________________________________________________________________


Gifts

Gifts

Approved by:
Board of Trustees

Date:

01/25/00

 

Revised Date:

07/25/06

04/27/10

01/24/12



All potential gifts to the library system must be reviewed to ensure compatibility of the donor’s wishes and the library system’s needs. Occasionally, it will be necessary for the library system to decline the opportunity for a potential gift. This will allow the donor to present the gift to an institution whose needs are more closely aligned with the intent of the gift. Placement of any donated item, especially circulating materials, will be at the discretion of the collection development team. The library system will consider such gifts as books and other materials, securities, real property, works of art, equipment, furnishings, facilities, and other items in addition to monetary donations. Donations of used VCR tapes, textbooks, and magazines are not accepted. The library system reserves the right to convert gifts into more effective assets or resources rather than to utilize them in the form received. In all cases, the cost of maintaining the gift in the system will be included in consideration of the acceptance of the gift. Material deemed unsuitable or unnecessary will not be returned to the original donor but may be donated to the Friends of Hall County Library for sale to raise additional funds. For the protection of the donor and the library system, the responsibility of obtaining any appraisals as to the value of the gift to the library system shall remain with the donor.

The wishes of donors will provide guidance as to the manner of acknowledgement of gifts to the library system and recognition of benefactors. Appropriateness in such matters will be a continuing goal of the library system. Bookplates and other recognition plates or acknowledgements will be handled by the library system.

Due to the large quantities received, used book and audiovisual donations added to the collection will not be plated.
Interlibrary Loan

Interlibrary Loan

Approved by:
Board of Trustees

Date:

01/27/98

 

Revised Date:

07/25/06

01/24/12


The Hall County Library System will comply with the Georgia Interlibrary Loan Code and the National Interlibrary Loan Code.

As stated in the Interlibrary Loan Code for Georgia Libraries under purpose, "It is increasingly evident that it is impossible for any one library to be self-sufficient, and because we believe that the furtherance of knowledge is in the general interest, libraries subscribing to this agreement regard interlibrary borrowing and lending as essential to library service."

The Georgia Code also states that, "Interlibrary lending does not relieve any library of the responsibility of developing its own collection. Each library will provide the resources to meet the ordinary study, educational, instructional, informational, and research needs of its users."

Requests to borrow from other libraries will be limited to those items which the library might not be expected to own. No library should depend upon another to supply the normal needs of its clientele.

The library system is not funded to provide interlibrary loan service to meet the curriculum requirements of students formally enrolled in post-secondary education.

A patron must be a resident of Hall County and have a valid borrower card to request an Interlibrary Loan. The library system will request only material needed for the purposes of study, instruction, research, and classic literature.

Interlibrary lending in Georgia rarely incurs a charge from the lending library with the exception of photocopy charges. Photocopying, postage, telecommunications, search fees, and fax charges for such services are to be paid by the patron requesting the loan when a charge is assessed to this library system. The patron will be notified of the cost of said charges and given the opportunity to cancel their request. The library system places a $3.00 fee to cover insurance on any item valued over $25.00.
Internet Access and Computer Use
Library Patron Registration System - PINES
Library System Hours of Operation

Library System Hours of Operation

Approved by:
Board of Trustees

Date:

01/27/98

 

Revised Date:

07/25/06

01/24/12



Library branches and service outlets will adhere to posted hours of operation for each facility. Hours will be clearly posted at each location and in other appropriate information media such as patron brochures and on the library system Internet Web page. The online circulation system clock will serve as the official time reference for the library system.

Public service staff members will report to their assigned service area at the exact stated opening time and be ready for floor duty. Staff members will be available on the public floor areas until the exact closing time. Lights will remain on in facilities and telephones will continue to be answered until the closing time. Public entrance doors will be unlocked on time and will not be locked until the posted closing time. Closing day routines may necessitate powering off some computers and equipment prior to closing. Complicated reference requests and information searches that require more than "quick reference assistance" may be postponed for completion until the next operating day. Patrons will be given appropriate notice as closing time nears in order to secure personal articles and to acquire and checkout materials prior to closing.

Emergency closings will be determined by the assistant director if the library director is unavailable.

Minors under the age of 18 may not be left unattended on library property before a library opens or after it closes.The police may be called to attend any minor left unsupervised by parent or guardian while on library premises to ensure the minor’s safety.
Library System Service Area
Library System Service Area

Approved by:
Board of Trustees

Date:
01/27/98
 
Revised Date:
10/28/03
07/25/06


The Hall County Library System is a member of PINES and serves the residents of the State of Georgia. Library cards are issued free to individuals who are residents of the State or property owners of Hall County.
Monetary Transactions with Patrons

Monetary Transactions with Patrons

Approved by:
Board of Trustees

Date:

01/27/98

 

Revised Date:

10/26/10

07/25/06

01/24/12


Any transaction with a patron for payment of fees, fines, purchases or other activity over $5.00 should generate a receipt for the patron. Receipts will be presented to all patrons when money exchanges occur. This will provide the patron with documentation of the exchange and its disposition for future reference and in the case of a dispute. The only history will be the receipt provided to the patron.

If a patron locates and returns a library item that was thought to be lost and was paid for, the library will issue a refund check to the patron upon the proof of payment within a year (365 days) of the transaction. The reimbursement will be for the cost of the item minus any overdue fines or charges that may be applicable at the time as well as any newly accumulated fines or charges on the patron record. The reimbursement check will be processed with the normal library bookkeeping cycle for payment of vendors.

Returned checks or credit charges shall be charged back to the patron’s account along with any applicable service charge fees.The patron’s account will be barred until full payment of the returned charges and applicable fees have been received by the library.
Naming/Donor Recognition Policy
Non-Circulating Library Materials
Non-Circulating Library Materials

Approved by:
Board of Trustees

Date:
01/27/98
 
Revised Date:
07/25/06


The library system provides access and use to some library materials which do not circulate. These include items maintained in the standing reference collections of the system and include special books, periodicals, newspapers, magazines, vertical file materials, pamphlets, audiovisual equipment, and other designated restricted use items.
Overdue, Lost, or Damaged Library Materials

Overdue, Lost, or Damaged Library Materials and Equipment

Approved by:
Board of Trustees

Date:

01/27/98

 

Revised Date:

10/23/01
07/25/06
04/28/09

12/15/09

4/27/10

03/26/13

 

Patrons with outstanding obligations for overdue materials, fines, or other financial obligations to the library system will have library borrowing privileges revoked until the obligations are eliminated.

The minimum fine for overdue material is $.20/day. Fines for library materials will not exceed $5.00 per item. The fines and fees may be adjusted periodically by administrative staff as necessary. Patrons with 10 or more overdue items or with fines exceeding $10.00 may not borrow any items until the obligations are cleared. In the case of equipment the minimum fine is $10.00 per day.

The patron assigned the borrower card is responsible for all fines, fees and costs associated with the loan including all overdue fines or costs for replacing an item lost or for repairs made such as rebinding of books or replacing media storage cases if damaged.

For books, software or equipment lost or damaged beyond repair, patrons will be charged the current replacement costs plus a $5.00 nonrefundable processing fee. Replacement costs will be determined by the current price found in the library’s marc (inventory) record for cost of library materials. Patrons should not attempt to repair items as this may cause additional damage. Donations of books (new or used) will not be accepted in lieu of the replacement fee.

Fines for items borrowed through the interlibrary loan network will be established by the lending library.

Failure to return borrowed library material is a misdemeanor under Georgia law and is punishable by fine and/or imprisonment. When a patron borrows from the library, he/she is given a printout with items borrowed and appropriate due dates or in the case of equipment, told by library staff. Patrons are responsible for returning or renewing in the appropriate timeframe. If items are not returned within 10 days after the due date, a reminder notice will be sent as a courtesy to the patron to the address as provided by the patron. 30 days after the due date another reminder notice will be sent. A billing notice will be mailed to the patron if the outstanding obligations are not paid by the sixth week after the due date.

After 60 days, the library system will refer the obligation to the Magistrate’s Court or to a collection agency. Any additional expenses for postage, filing fees, administrative fees, or other costs resulting from collection will be charged to the patron. Parents or legal guardians are responsible for items checked out by children under the age of 18. If a child loses or damages an item beyond repair, the parent or legal guardian is responsible for financial obligations of the child. 
Open Records Information Requests

 Public Records Information Requests

Approved by:
Board of Trustees

Date:

04/28/98

 

Revised Date:


06/09/98

07/25/06
01/24/12
03/19/24


Requests for access to written information or documents on the internal operation of the library which requires more than 30 minutes time from the appropriate department records manager or staff member for locating, inspecting, researching, duplicating, and/or supervising use of records will require a written or verbal request from the person, or representing agent for the organization, requesting access to the records. Contact information from the person making the request, including address and phone number, will be required. The exception is a patron inquiring about their account.

The records officer for the library system is the Library Director.  In the event the Library Director is unavailable to fulfill the request in the required timeframe, the Deputy Director will become the substitute Records Officer.

Fees for processing the request will be estimated and a response with the estimate will be forwarded within three business days to the person making the request. Costs may include charges for photocopying, retrieval, telecommunications, certified copies, postage, delivery, packaging and staff administrative costs for researching, retrieving, monitoring, and reproducing conjunction with filling a document request. Approval to pay the estimated fee costs must be made by the person making the records request in order for the request to be processed.

Pre-payment for the request may be required for estimates exceeding $25.00. The total photocopying costs shall not exceed $.25 per page. Administrative costs represent the salary of the lowest paid full-time employee who possesses the necessary skill and training to perform the request. Other costs that are required to produce the requested information will be charged at the rate of costs incurred by the library system to produce the requested information.

All procedures for providing access to library system records shall be in compliance with the Georgia Open Records Act.

 

Patron Grievances

Patron Grievances

Approved by:
Board of Trustees

Date:

01/27/98

 

Revised Date:

07/25/06

01/24/12


Complaints or grievances from patrons regarding library system personnel, operations, regulations and procedures, other patrons, and other service issues should be filled out by the patron on the Patron Grievance Documentation Form and sent to the library system Director.

A staff member or supervisor should first attempt to resolve a patron complaint. The staff member should not offer an opinion or comment about the issue. The staff member should offer the patron a copy of the "Patron Grievance Form" and this policy if the issue cannot be resolved.

Requests for reconsideration of library materials are addressed under the system’s "Collection Development Policy" and not through this procedure. Patrons should be directed to that policy and procedure when materials reconsideration issues are to be addressed.

Response and resolution of grievances will be handled by the library director. A written notification of the response and resolution will be provided to the patron who filed the grievance. If the patron is not satisfied with the resolution, a written appeal may be presented to the library board of trustees for action at the next scheduled library board meeting.
Photocopies and Computer Generated Prints
Photocopies and Computer Generated Prints

Approved by:
Board of Trustees

Date:
01/27/98
 
Revised Date:
07/25/06

Photocopying and computer generated prints of non-copyrighted materials is available for a fee per printed page. Photocopying is a self-service activity and staff will not perform quantity copying activities for patrons.

Patrons must use copy supplies provided by the library system. Copy charges may be modified or adjusted by administrative staff to reflect increased charges for providing the service.
Photography and Filming

 Photography and Filming

Approved by:
Board of Trustees

Date:

3/19/24

 

Revised Date:

 

 

The Hall County Library System (HCLS) aims to maintain an environment that allows patrons to freely and safely access library information and resources. The Library is a public facility and people may take photographs or videos in areas of the Library that are open to the general public. However, parties involved in photography and videography must follow the Library’s Public Conduct Policy. The Library reserves the right to terminate or restrict any photography or filming that causes an undue disturbance, violates library policies or procedures, endangers the health or safety of patrons or staff, compromises Library security or confidential records, or violates any local ordinance or state or federal law. Per Georgia Code 24-12-30, circulation and similar records identify the user of library materials are confidential and shall not be disclosed. Therefore, filming patrons’ library material use and check out is prohibited.

The terms “photograph” and “photography” in this policy include any method of capturing or recording still or moving images, with or without sound, including photography, filming, videotaping, audio recording, or any other method.

For a library to accomplish its intended purpose, it must generally be a place conducive to study and learning. Any person filming or photographing in areas of the Library that are open to the general public must refrain from:

  • Causing excessive noise or disturbance or otherwise engaging in conduct that interferes with the ability of other patrons to use the library.
  • Blocking library aisles, walkways, stairwells, doors, or exits.
  • Taking photos, video, or audio of any other person in restrooms.
  • Taking photos, video, or audio of any other person in staff-only areas, except to the extent such photos, video, or audio are taken from a location open to the general public.
  • Taking photographs or videos in a manner that violates copyright.

News Media Photography and Filming
Members of the media are asked to notify the library’s administrative staff prior to or upon entering the library to alert staff of the intent to photograph or video inside the library. When possible, staff in the facility will be notified in advance to avoid potential interruption of library services and operations. Groups utilizing Library meeting rooms may arrange for photographers or news media during their events.


Photography and Filming by HCLS
HCLS photographs, films, and records activities, programs, and events for non-commercial, informational, and promotional purposes. Photography captured by HCLS may be used in publications, programs, productions, presentations, displays, websites, social media, and other forms of media. Library visitors consent to be photographed in public areas unless they specifically inform staff otherwise. Any individual who does not wish the Library to use a photograph of themselves or their minor child should inform a Library staff member before or while such photographs are being taken.

Proctoring Examinations and Tests

 Proctoring Examinations and Tests

Approved by:
Board of Trustees

Date:

01/27/98

 

Revised Date:

01/24/06
03/19/24

 

Librarians holding a current State Board certification or employees with a current teaching certificate may proctor exams. Exams and tests are scheduled at the convenience of library staff and within the operating schedule of the library system. They may not interfere with normal library operations.

Employees proctoring exams may not accept personal compensation for this service. The test taker will be charged a fee by the library system. Test takers who are not residents of Hall County will be charged a higher fee. Test takers are also responsible for providing a stamped, addressed envelope to return examinations not taken electronically.

Public Conduct

 Public Conduct

Approved by:
Board of Trustees

Date:

01/27/98

 

Revised Date:

01/24/06 
07/22/08 
11/18/08
01/24/12
10/28/14
1/24/17
8/28/18
6/4/19 
5/17/22
5/21/24


The Hall County Library System will provide an atmosphere in its facilities that is conducive to the appropriate use of library services and resources. Use of the library is intended to be for reading, studying, writing, attending library programs, using electronically transmitted materials, and locating information. Visitors to the library are expected to be engaged in activities associated with the use of public libraries while on or in any of the libraries’ properties. The public is required to comply with the library system’s use and behavior guidelines. When the behavior of a patron constitutes a disruption, which interferes with the use of the library, library staff or security will take one or more of the following steps, as appropriate to the situation: 

  • Issue a verbal warning.
  • Issue a written warning that the patron's repeated violations may result in suspension. 
  • Ask the patron to leave the library for the remainder of the day.
  • Restrict library privileges for a specific amount of time, to be determined by the severity of the infraction and any history of previous disruptive behavior.
  • Bar a juvenile (any patron under 18) from the library unless accompanied by a parent or legal guardian.
  • Notify law enforcement.

Actions taken to address unacceptable behaviors at one HCLS location apply at all Hall County Library locations.  

  1. The following actions are prohibited on library system property. Any person engaging in any conduct that the library staff judges to be threatening or physically intimidating, violent, assaultive, or unlawful is subject to being immediately ejected from the library premises. 
  • Any behavior that is disruptive to library use.
  • Any criminal activity.
  • Selling and/or soliciting for money or items or services.
    • Possessing or consuming alcohol or illegal drugs or being under the influence of alcohol or drugs.
    • Smoking, vaping, or using tobacco products in library buildings or on library grounds.  
  • Consuming food and beverages except in areas approved by prior arrangement.  Non-alcoholic beverages with secure lids and odorless snacks such as those found in a vending machine are acceptable in areas without computers and library materials Library staff reserves the right to deny all food and beverage privileges to, and/or remove from the premises, persons who in their judgment, have disturbed the library, its environment, or its furnishings by the misuse of food and/or beverages.
  • Sleeping.
    • Possessing bodily hygiene that is offensive enough so as to constitute a nuisance to other persons.
  • Wearing clothes that reveal undergarments, any portion of a person’s genitalia, or a person’s areola, or wearing clothes that display any images or language that could cause disruption or conflict in the library or on library grounds in the judgment of library staff.
    • Wearing swim suit garments or wet clothes.
    • Having bare feet in a library building.  
    • Placing feet or legs on furniture.  
    • Misusing or abusing furniture.  
    • Bringing animals or pets in the library except properly authenticated service animals and those present for a library sponsored program.  
    • Any disruptive or disturbing noises created by persons or sound devices.  
  • Running, climbing, or other roughhousing behavior. 
  • Taking library materials into restrooms.
    • Willful concealment of library property while on library premises.
    • Leaving individuals unattended who are under the age of eleven or who require adult supervision.  
    • Leaving children or young adults (through the age of 17) on library property after closing time.  
    • Interfering with the safe and free passage of library staff or patrons on the library premises, including the placement of people or objects in hallways, aisles, flooring or elsewhere in a manner that impedes the free passage of such persons about the library.  
  • Leaving bags or packages unattended.
    • Changing or washing clothes, shaving, or bathing in restrooms.
    • Engaging in disorderly conduct or use of offensive language.  
    • Sexual or general harassment of patrons or staff including stalking behavior.   
    • Because minors often frequent libraries, the display of obscene materials as defined in O.C.G.A. Section 16-12-80 is strictly prohibited. 
  • Unauthorized access to non-public areas.
    • Parking automobiles on library property overnight or when the driver is not using the facility. 
  • Unauthorized use of parking lots or designated special parking spaces. 
  • Taking pictures of patrons with their library materials without permission. 
  • Visitors must limit personal belongings to two (2) bags, no larger than a typical carry-on sized bag, so as not to impede use of the library by others.
  • Bringing personal items into the library that would lead to an infestation of bedbugs, lice, or other invasive insects.
  • Wheeled devices (bicycles, shopping carts, handcarts, etc.), except those required by the disabled and young children are not permitted. Such devices may not be left on an egress pathway or obstruct traffic entering or exiting the library. Strollers are allowed but may be restricted at times based on occupancy levels, particularly in meeting rooms and during high-demand programs and activities. Skateboards, skates, and collapsible scooters should be carried while on the library premises. 
  • Loitering (as defined by state law) and/or camping on library property, particularly when the loitering and/or camping is occurring outside of library business hours.
  • Disobeying the reasonable direction of a library staff member or library security officer.

 

B. Failure to comply with the library system’s established rules and regulations for conduct is cause for being excluded from library property indefinitely, and/or in some instances being arrested. To appeal a temporary library exclusion or permanent trespass, please send a written appeal to Library Director, 127 Main St. NW, Gainesville, GA 30501.

C. Communication of threats, physical violence or sexual offenses will result in permanent exclusion from the library. 
 
D. Trespassers will be arrested and prosecuted. 

* Concealment and removal of library materials is punishable under Georgia Code 20-5-54.  
* Theft or damage to library property is punishable under Georgia Code 20-5-52. 

* Various Georgia and Federal laws prohibit the improper use of library computer equipment, including the use of such equipment to display improper photographs or to engage in any criminal or fraudulent activity.  Should any of these unlawful activities occur, library staff is encouraged to immediately contact law enforcement personnel.

Returning Library Materials After Hours
Public Use Equipment

Public Use Equipment

Approved by:
Board of Trustees

Date:

01/27/98

 

Revised Date:

10/28/03
07/25/06

03/26/13


Public access equipment is available on a first-come, first-served basis. Use of library equipment such as computers, microform machines, typewriters, projectors, and DVD players is limited by the number of available stations in the library. It is sometimes necessary to impose time limits on equipment users when others are waiting on their use.

Public access equipment is for in library use only. It is expected such equipment will be used appropriately and that library staff will be asked if basic instruction is required prior to use.

Patrons using equipment will be charged for any damage done when it is intentional or resulting from woeful acts of disregard. Charges can include recovery of costs to repair or replace.
Solicitation, Sales, Polling or Political Campaigning

Solicitation, Sales, Polling or Political Campaigning

Approved by:
Board of Trustees

Date:

04/28/98

 

Revised Date:

     12/06/11

8/23/22


Selling, soliciting, surveying, or polling patrons or library staff is prohibited within library buildings by  individuals or organizations not directly affiliated with the library or Hall County government. Library activities, including Friends of the Library activities, are allowable as they directly support the library’s mission.

Individuals who approach library staff or patrons within the library or on library grounds may not interfere with library operation or patron use. Patrons are often involved in personal reading or study pursuits and their privacy should be respected.

A designated area on library property will be established for political campaigning and functions. No signs including campaign signs from any individual or entity other the library or Hall County may be placed on library property. Any signs placed on library property will be removed by staff and held for fourteen days before the signs are discarded.
Telefacsimile Service
Telefacsimile Service

Approved by:
Board of Trustees

Date:
10/28/97
 
Revised Date:
07/25/06


This policy is no longer in effect.
Tobacco Use
Tobacco Use

Approved by:
Board of Trustees

Date:
10/28/03
 
Revised Date:
07/25/06


Use of tobacco in any facility of the Hall County Library System is prohibited under state law. Use of tobacco on library property is also prohibited by local library policy.
Use of Library Buildings

Use of Library Buildings

Approved by:
Board of Trustees

Date:

01/27/98

 

Revised Date:

07/25/06

01/24/12


Anyone may use any Hall County public library regardless of origin, age, background or opinions. Policies in the use of library facilities are established to ensure the public’s free access, to meet the needs of the majority of those persons to be served, for the safety of patrons and personnel, and for the protection and responsible use of library resources and facilities. Use may be limited by the funding available for operating a library service program.

Behavior that is inappropriate and disruptive to the use of the facilities by others will be addressed by library personnel and flagrant disregard of library policy may result in loss of library privileges or a trespass citation being issued. Any individual, regardless of age, who is unable to independently follow the Hall County Library System’s Public Conduct policy must be accompanied by a parent, guardian, or responsible caretaker age 15 or older.

For the safety of their children, parents may not leave children under age 11 unattended in the building. Children left unattended will be brought to their parent or guardian immediately. If a guardian cannot be located, the police will be contacted to insure the child’s safety.

For everyone’s safety and enjoyment of the library experience, adults should respect the boundaries of the children and youth service areas of library branches. Children’s and young adult rooms are reserved for children, their parents, guardians, teachers, caregivers, and people researching children’s literature.
Use of Meeting Rooms Policy
Use of Study Rooms Policy